Simon Communities of Ireland Website Privacy Statement
Simon Communities of Ireland is committed to protecting and respecting
This Statement explains when and why we collect personal information about
people, how we use it, the conditions under which we disclose it to others
and how we keep it secure. It outlines how you can access the information
we hold about you or how you can have it updated or, if you wish, erased.
We are committed to protecting and respecting your privacy in compliance
with the Data Protection Acts 1988 and 2003 (as amended), and GDPR.
We will change this Statement from time-to-time; please check our website
to ensure that you are aware of any changes. Any questions regarding this
Statement and our privacy practices should be sent to our Data Controller:
- By email: email@example.com
- By phone: 01 671 1606
- Or by writing to: Data Controller, Simon Communities of Ireland, St.
Andrews House, 28-30 Exchequer Street, Dublin 2.
Who are we?
Simon Communities of Ireland is a registered charity (Charity Number CHY
8273); (Registered Charity Number CHY 8273), (Company Registration Number
74038) with registered offices at St. Andrews House, 28-30 Exchequer
Street, Dublin 2.
How do we collect information about you?
We obtain information about you for example, when you apply for employment,
when you make a donation via our website or as a result of a mailing or in
What type of information do we collect about you and how is it stored?
The personal information we collect might include your name, address, email
address, phone number, IP address, and information regarding when and what
web pages you accessed. If you make a once-off or recurring donation using
your credit / debit card your card information is not retained
by us; it is processed by Realex, who specialise in secure capture and
processing of card transactions.
Bank details that you submit to us to process recurring donations are
stored on our secure database, hosted by Blackbaud.
Sensitive personal information is personal information relating to your
religious or ethnic origin, religious or political opinions, sexual
orientation, physical or mental health, trade union membership or criminal
convictions. We don’t ask for sensitive personal information about you
unless you are applying for an employment with Simon. Such applications may
request some sensitive personal information relating to physical and mental
health, and criminal convictions for the purpose of Garda vetting.
What do we do with your information?
We will, for example:
- Process a job application.
- Process a once-off donation that you have made.
- Process a recurring donation.
- Seek your views or comments on the services activities we undertake.
- Send you communications that may be of interest to you. These will
include information about campaigns, appeals, fundraising events or other
We will use your data for statistical reports. These statistics will not
include any information that could be used to identify you or any
individual. We store and use the personal information you submit to us in
accordance with the Data Protection Acts 1988 and 2003 (as amended) and
How long will we keep your personal information?
We retain data for periods necessary to comply with legal obligations (e.g.
tax compliance), and for the duration needed to manage relationships with
existing and former supporters, volunteers and employees.
Who has access to your information?
We do not sell or rent your information to any third-party organisation for
marketing, fundraising or campaigning purposes.
We have some third-party service providers working on our behalf. We only
pass your information to these third-party service providers, agents and
other associated organisations for the purposes of
completing tasks and providing services on our behalf. We actively screen
these companies to maximise the protection of your privacy and security.
When we use third-party service providers, we disclose only the personal
information that is necessary to deliver the service and we have a contract
in place that requires them to keep your information secure and not to use
it for their own direct marketing purposes. They are only permitted to use
the data in accordance with the Data Protection Acts 1988 and 2003 (as
amended) and GDPR. However, please be reassured that we will not release
your information to third parties unless you request for us to release your
information to a third party (eg. for an employment reference). There are
some occasions where we are required by law to release information on
individuals for example by a court order or for the purposes of prevention
of fraud or other crime. With your express agreement we will share your
information with your local Simon Community for use for their direct
marketing work. When you submit information using our secure online
once-off donation pages, or when you sign up for a recurring donation using
your credit / debit card, your donation is processed by third-party payment
processors Realex, who specialise in the secure capture and processing of
credit / debit card transactions. When you submit information using our
secure online recurring donation pages on our website, we process your
donation using the bank details you submit.
What choices do you have?
If you are a donor or a subscriber any of our mailing lists we are required
to obtain your consent to the processing of your data. By this we mean that
we have a responsibility to ensure that:
- You give us your consent freely, without us putting you under any type of
- You know exactly what you are consenting to (we need to give you enough
- You decide which processing activities you consent to and which you
- We enable you to give positive and affirmative consent e.g. by providing
a tick box for you to check so that your consent is clear and unambiguous.
- We will keep records of the consents that you have given in this way.
If you are not happy about our approach to obtaining or processing your
personal data as described above, you have the right to withdraw your
consent at any time by contacting us. You can change your preferences at
any time by contacting us by email: firstname.lastname@example.org or by
telephone: 01 671 1606.
We collect personal data from donors as follows:
- Via online payment processors to receive one-off or regular donations (as
decided by you).
- Personal contact (donations).
- Posted donations.
In these case, we collect: first name, surname, contact phone number,
email/postal address (in accordance with your preferences) and payment
method. If you wish to become a regular donor, we then attribute an
internal unique donor identity number to you.
Later, where you express interest in receiving ongoing communications from
us, we may contact you as follows:
- with information about other opportunities to support Simon Communities
- with information on services your donation goes to support.
we do not transfer or store your data internationally.
If we have not had meaningful contact with you for a period of 7 years, we
will delete your personal data from our systems unless we believe in good
faith that the law or other regulation requires us to preserve it (for
example, because of our obligations to tax authorities or in connection
with any anticipated litigation). By meaningful contact, we mean, for
example, direct communication between us (either verbal or written), or
where you are actively engaging with our online services or fundraising
How can you access and update the information we hold about you?
You have the right under the Data Protection Acts 1988 and 2003 (as
amended) and GDPR to know what information we hold about you and to ask, in
writing, to see your records, to amend your records or to have your records
erased. In certain circumstances we will be unable to delete data entirely
for statutory purposes such as tax and accounting legislation, but in such
cases we will remove your data from any other processing activities.
The accuracy of your information is important to us. If you change email
address, or any of the other information we hold is inaccurate or out of
date, please email email@example.com
Or you can write to Data Controller, Simon Communities of Ireland, St.
Andrews House, 28-30 Exchequer Street, Dublin 2. Alternatively, you can
telephone: 01 671 1606.
You have the right to ask for a copy of the information Simon Communities
of Ireland holds about you. We will comply with your request within 30
calendar days of receipt. To receive a copy of the information Simon
Communities of Ireland holds about you, please email
firstname.lastname@example.org or you can write to Data Controller,
Simon Communities of Ireland, St. Andrews House, 28-30 Exchequer Street,
You also have the right to have the information Simon Communities of
Ireland holds about you erased. We will comply with your request within 30
calendar days of receipt, in accordance with legislation. If you wish to
have the information Simon Communities of Ireland holds about you erased,
please contact our Data Controller using the contact details above.
How do we store and transfer your data securely?
The Simon Communities of Ireland is a national organization in Ireland – we
do not transfer or store your data internationally. Once we have received
your personal data, we will process it and store in our database but if you
have chosen your donation to be transferred to local community we will
share your data with the Community of choice (as per Data Sharing
Agreement). The local Simon Community may further process your data as per
information, we will use strict procedures and security features with the
intention of preventing unauthorised access to, or unlawful processing or
disclosure of, such data.
Unfortunately, the transmission of information via the internet is never
completely secure. Although we will do our best to protect your personal
data, we cannot guarantee the security of your data transmitted via our
site; any transmission is ultimately at your own risk. We are committed to
taking all reasonable and appropriate steps to protect the personal
information that we hold from misuse, loss, or unauthorised access. We do
this by having in place a range of appropriate technical and organisational
measures. These include measures to deal with any suspected data breach.
If you suspect any misuse or loss of or unauthorised access to your
personal information please let us know immediately.
Do we engage in profiling?
We will analyse your personal information to create a profile of your
interests and preferences so that we can contact you with information
relevant to you. We will make use of additional information about you when
it is available from external sources to help us do this effectively.
Where we engage the services of third parties, such services are covered by
an appropriate contract, and any data acquired in the course of such
services is processed in compliance with the GDPR.
The Simon Communities of Ireland does not carry out automatic
Transferring your information outside Europe
On occasion, the information which you provide to us will be transferred to
countries outside the European Union (EU). By way of example, this can
happen if any of our servers are located in a country outside of the EU.
These countries may not have similar data protection laws to the Republic
of Ireland. By submitting your personal data, you are agreeing to this
transfer, storing or processing. If we transfer your information outside of
the EU in this way, we will take steps to ensure that appropriate security
measures are taken with the aim of ensuring that your privacy rights
continue to be protected as outlined in this Statement.
How do we use information we gather for applications for employment
opportunities at Simon Communities of Ireland?
When you apply for an employment opportunity with us, we will collate your
personal data to monitor the progression of your application and monitor
the effectiveness of the recruitment process through the statistics
collected. Where we need to share your data – such as gathering references,
Garda vetting and / or police clearance, you will be informed beforehand,
unless the disclosure is required by law. These checks are only completed
after a position has been offered to the successful candidate.
Personal data about unsuccessful applicants are held for 12 months after
the recruitment exercise is complete for that particular vacancy.
Applicants can ask us to remove their data before this time if they do not
want us to hold it.
Once a successful applicant has taken up an employment position with us, we
will compile a file relating to their tenure of employment. The information
contained in this will be kept secure and will only be used for purposes
directly relevant to the position. Once you have left the organisation, we
will retain the file in accordance with the requirements of the law and our
retention schedule and then delete it from our files.
Do we use ‘Cookies’?
Like many other websites, this Simon Communities of Ireland website uses
‘Cookies’, which are small pieces of information many websites send to your
computer and stored on your hard drive to allow those websites to recognise
you when you visit. They collect statistical data about your browsing
actions and patterns. For example, they may store details that you submit
on the site, such as your personal settings, your location, etc. Using
cookies does not allow us to identify users personally; we will only store
information that you have specifically given us permission for.
Our website uses a small number of cookies to give us a better overall
picture of how people interact with our website, and how we can improve our
services to you. The information we gather through this process is
completely anonymous, and visitors to the site cannot be identified. All
browsers allow you to manage which cookies you accept, reject and delete.
You can usually find these controls under the ‘Preferences’ or ‘Tools’
menu. You can find more detail about individual browser settings at
http://www.aboutcookies.org. If you choose not to accept cookies from our
website, some sections may not work properly.
Does this privacy statement cover links to or from other sites?
Our website may contain links to other websites run by other organisations.
This privacy statement applies only to our website‚ so we encourage you to
read the privacy statements on other websites you may visit. We cannot be
responsible for the privacy policies and practices of other sites even if
you access them using links from our website.
If you linked to our website from a third-party site, we cannot be
responsible for the privacy policies and practices of the owners and
operators of that third-party site and recommend that you check the privacy
statement of that third-party site.
What if I am 16 years of age or under?
We are concerned to protect the privacy of children aged 16 years or under.
If you are aged 16 years or under‚ please get your parent/guardian’s
permission beforehand whenever you provide us with personal information.
Review/Update of this Privacy Statement.
We keep this Privacy Statement under regular review. This Statement was
last updated in June 2018.